Privacy Policy
How BLKOUT Digital Media collects, uses and protects your personal information.
Who we are
BLKOUT Digital Media ("we", "us") operates this website and provides web development, SEO and digital advertising services. Our contact address for privacy matters is info@blkoutdigital.com.
Information we collect
- Information you give us. Name, email address, phone number, company name, budget range and project details you submit through our enquiry forms.
- Technical information. IP address, browser type, device type, referring URL and pages visited, collected through analytics and advertising cookies.
- Communications. Records of emails, WhatsApp messages and calls relating to your enquiry or project.
How we use it
- To respond to your enquiry and prepare a proposal
- To deliver services you have engaged us for
- To improve our website and understand how visitors use it
- To send you information about our services, where you have consented
- To meet legal, accounting and regulatory obligations
Legal basis
We process personal information on the basis of your consent, the performance of a contract with you, our legitimate interests in operating and marketing our business, and compliance with legal obligations.
Cookies and tracking
We use cookies and similar technologies for analytics (Google Analytics 4) and advertising (Google Ads and Meta pixels, including server-side event tracking). You can control cookies through your browser settings. Disabling them may affect site functionality.
Sharing your information
We do not sell your personal information. We share it only with service providers who help us operate — hosting, email, analytics and advertising platforms — and only to the extent necessary. Some of these providers process data across international jurisdictions.
Retention
We keep enquiry data for [X years] and client records for the period required by applicable tax and company law, after which it is securely deleted.
Your rights
You may request access to the personal information we hold about you, ask us to correct or delete it, object to processing, or withdraw consent to marketing at any time. Contact us at info@blkoutdigital.com. international residents may also lodge a complaint with the Information Regulator.
Security
We apply appropriate technical and organisational measures to protect personal information, including encryption in transit, access controls, and regular security review. No system is perfectly secure, and we cannot guarantee absolute security.
Changes
We may update this policy from time to time. The current version is always available on this page. Last updated: [DATE].
